Refund policy

Return & Refund Policy

Thank you for shopping with us. Please read our policy carefully before making a purchase.

All Sales Are Final

All items are final sale. We do not offer returns, refunds, or exchanges once an order has been placed and processed.

Quality Inspection

All products are carefully inspected before shipment to ensure they meet our quality standards. We take pride in delivering items that are in excellent condition to all customers.

No Refunds

Refunds will not be issued for:

• Change of mind

• Incorrect item selection

• Incorrect shipping information provided by the customer

• Delays caused by the shipping carrier

Damaged or Incorrect Orders

If your order arrives and is incorrect, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. Each claim will be reviewed, and if approved, a replacement may be provided at our discretion.

Shipping Responsibility

Once an order has been handed over to the carrier, we are not responsible for lost, stolen, or delayed packages.

Agreement to Policy

By placing an order on our website, you agree to and accept this Return & Refund Policy.

For questions or concerns, please contact us at shopmilajay@gmail.com.